Privacy Policy

Last Updated: October 4, 2024

Information We Collect

CryptoTrackPro collects your Google account email address to verify your subscription status and provide service access. We automatically gather usage data including API call statistics, error logs, and timestamps for service monitoring and improvement.

Data Storage and Retention

We maintain two categories of data:

  • Email address — Linked to your Google account and subscription. Retained while your account is active.
  • Daily usage logs — Kept for five days, then automatically deleted via database TTL policy.

Upon receiving a deletion request at contact@cryptotrackpro.com, all personal data will be erased within 30 days.

Payment Handling

All subscription payments are processed securely by Stripe. CryptoTrackPro does not store or have direct access to your payment details, including card numbers, expiry dates, or CVV codes. Please consult Stripe's Privacy Policy for information about how your payment data is handled.

How We Use Your Data

Information we collect is used for the following purposes:

  • Service authentication and subscription plan verification
  • Enforcing daily API call limits based on your plan
  • Operational diagnostics and error monitoring
  • Sending account-related notifications (plan changes, policy updates)
  • Secure payment processing through Stripe

Data Sharing

We do not sell or rent your personal data. Information may be shared in the following limited circumstances:

  • With Stripe for subscription payment processing
  • When legally required by law enforcement or court order
  • To enforce these Terms and protect user safety

What We Do Not Collect

We do not read, store, or transmit any content from your Google Sheets spreadsheets. We do not collect pricing data, portfolio values, or any financial information you track in your spreadsheets. The add-on only writes prices to cells — it does not read your spreadsheet data.

Security

We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. All data is transmitted over HTTPS. We store data in Google Cloud Firestore, which provides encryption at rest and in transit. We acknowledge that no digital security system is completely infallible.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request deletion of your account and associated data
  • Opt out of non-essential communications

To exercise any of these rights, email us at contact@cryptotrackpro.com.

Contact

For privacy-related questions or requests, contact us at contact@cryptotrackpro.com.